Shipping, Returns & Refunds

Teapsule currently ships to all countries within the EU with DHL Express. Upon processing, please allow approximately 1-3 business days for your order to arrive. We offer shipping at a flat-rate of 6.50 euros for orders under 30 euros, and free shipping for orders over 30 euros. If your order arrives incorrect, damaged or faulty, please contact us at hello@teapsule.com with evidence as soon as possible. Depending on your preference, we will refund the cost of goods or ship a product replacement free of charge within 5 working days.